Dearne Valley Group Practice
Clinics and Services
We offer a wide range of specialist clinics and services.
Practice Information
Practice Details
Dearne Valley Group Practice - Thurnscoe
Holly Bush Drive
Thurnscoe S63 0LT
Tel: 01709 886354
Dearne Valley Group Practice - Goldthorpe
Goldthorpe Green
Goldthorpe S63 9EH
Tel: 01709 886354
Practice Leaflet
Please select the link below to our Practice Leaflet
Patient Participation Group
We have a virtual patient participation group. If you are interested in joining and having your say on how we develop the practice to best suit you please follow us on facebook and watch for our surveys.
Equal Opportunties
This Practice DOES NOT discriminate on the grounds of race, gender, age, disability or sexuality.
Violent Patients - Zero Tolerance
The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the practice will remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons and the Police will be informed. The PCT is then responsible for providing further medical care for such patients.
Patient Responsibilities mean:
- Courtesy to the staff at all times - remember they are working under doctors' orders.
- Responding in a positive way to questions asked by the reception staff.
- To attend appointments on time or give the practice adequate notice that they wish to cancel. Someone else could use your appointment!
- An appointment is for one person only - where another member of the family needs to be seen or discussed, another appointment should be made.
- Patients should make every effort when consulting the surgery to make best use of nursing and medical time - home visits should be medically justifiable and not requested for social convenience.
- When patients are asked to give 48 hours notice for repeat prescriptions, please give us this time as it is to allow for accurate prescribing.
- Out-of-hours calls (e.g. evenings, nights & weekends) should only be requested if they are felt to be truly necessary.
Anyone using verbal abuse or inappropriate language to a member of staff or the public will be asked to leave and find a new doctor. We will notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and circumstances leading to it.
Patients with Particular Needs
Our surgery is accessible to patients using a wheelchair with disabled toilets. We have designated parking spaces reserved for patients displaying a disabled sticker.
Are you a 'Carer?'
For patients who wish their medical information to be available to another member of their family or their carer a consent form can be completed and kept on record at the practice. If you are unsure whether or not you are a carer for someone please speak to a member of our team and discuss your personal situation.
Suggestions
A suggestion box is provided in the reception area for you to place any written comments or suggestions to improve the service we provide. If you prefer you may discuss your suggestions/comments in private with the Practice Manager.
Access to Information
You have a right of access to your medical records. The Data protection Act, 1998, allows you to find out what information about you is held on computer and in manual records. If you want to see your records, you can discuss this with the health care professionals caring for you or you can write in to the practice. Assistance is given if required. A member of staff will stay with you at all times to ensure confidentiality of other patients' records.
If copies or a computer printout are required, a charge may be made for this to cover costs incurred. In some circumstances, your right to see some details of your records may be limited in your own or other's interest. Access to medical records for people outside the health care team (or who are not involved in the patient's clinical care) is only given with the patient's express written permission
Confidential patient data may be required for the broader purposes of public health and audit, research, the provision of health care services, teaching and training. Data disclosed will be kept to the minimum required to serve the purpose and if possible will be anonymised before disclosure.
Confidential and identifiable patient information will not be disclosed without explicit consent unless;
- It is a matter of life and death or serious harm to you or to another individual
- It is overwhelmingly in the public interest to do so
- There is a legal obligation
In all of these circumstances the minimum identifiable information that is essential to serve the purpose may be revealed to someone with a legal entitlement to access the data for that purpose.
All individuals with access to your data have a professional and/or contractual duty of confidentiality.
We undertake medical research here at Dearne Valley Group Practice and use anonymised data analysis. If you have any objection to your data being used in this way or in any other way, please write to the Practice Manager who will prevent your data from being used.
Patient Rights and Responsibilities
You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available. The Practice aims not to discriminate on the grounds of race, gender, age, disability or sexuality.
In order to assist us in this we require that you take full responsibility for ensuring that you do not abuse the service, e.g. it is your responsibility to ensure that you keep appointments and follow the medical advice given.
Very occasionally a practice/patient relationship breaks down completely. In this situation the patient may choose to register with a different practice. The practice also has the right to remove that patient from their list. This would generally only follow a warning that had failed to remedy the situation.
Changes to Patient Information
It is important to let us know if you have a change of address or telephone number. We also collect smoking and alcohol information for all our patients. If any of your details change please let us know by calling us or updating the information the next time you are in the surgery.
Summary Care Record
This is a new system provided by the NHS to assist in patient care. You have the choice to opt out of this service and can complete a form and hand it in to the surgery. For more information see www.nhscarerecords.nhs.uk/summary.
Annual Patient Survey
The Practice has a virtual Patient Reference Group (PRG) and we will from time to time post questions to gather the thoughts of our patients. The results of the survey are analysed and the practice team discusses the findings and then, where necessary we implement change. Your feedback is essential to us providing excellent care.